Withholding a result hides it from parents, students, and the public result checker while keeping the scores intact. Use this for disciplinary holds, outstanding fees, or any situation where a student should not yet see their result.
Withhold a single student's result
- Go to Results, click the class, and select the term.
- Click the student's name to open their result card.
- Click Withhold.
- Enter a reason — this is required and cannot be left blank. The reason is shown verbatim to the student, their guardians, and anyone who checks the result on the public checker.
- Click Withhold result.
The result card now shows a Withheld badge. The student's result will appear as withheld on the public checker, along with the reason you entered.
Withhold multiple students at once
- Go to Results, click the class, and select the term.
- On the class results page, tick the students you want to withhold.
- Click Withhold selected.
- Enter a reason that applies to all selected students.
- Confirm.
Use this for situations where the same reason applies to a group — for example, Outstanding school fees.
Restore a withheld result
- Open the student's result card.
- Click Restore result.
The result becomes visible again immediately.
What students and parents see
When a result is withheld, the student and their guardians see a message that the result is being held, along with the reason you entered. No scores are shown until the result is restored.